Frequently Asked Questions



What payment methods do you accept?

We accept secure payments for both local & international customers via Credit Cards, Debit Cards, Apple Pay, Google Pay.

For information regarding Payment Policy, please refer to our Payment Policy.



Do you offer international shipping?

Yes, we offer international shipping to a wide range of countries. Shipping costs and delivery times may vary depending on your location.

For information regarding Shipping Policy, please refer to our Shipping Policy.



How can I track my order?

After placing an order with us, you will receive a confirmation email with a tracking number once your order has been shipped.

For information regarding Tracking, please refer to our Tracking page.



What is your return policy?

If you’re not satisfied with your purchase, please contact our support team within 30 days of receiving your order. 

For information regarding refunds and returns, please refer to our Refund and Return Policy.



How Can I Change Something On My Order?

Should you wish to modify or cancel your order, please reach out to the Drovemedia.com Customer Service Team within 24 hours of placing your order, free of charge.